Samsung SSDs Dying! 980 Pro, 990, 970 EVO PLUS, PM9A1 Fails – Everything We Know So Far!



Samsung 980 Pro, 970 EVO PLUS, PM9A1 and More Reporting Failures – Everything We Know So Far! –

Avoid Loss of Data: Upgrade Your Samsung 980 Pro SSD to the Latest Firmware (0E error fix) –

Video Chapters
00:00 – The Start
00:27 – Why are Precise Details on Samsung SSDs having Firmware and Lifespan issues so vague?
01:05 – Samsung SSDs Suddenly Dying – The Story So Far
02:08 – The nature of the issue/error and how is it observed on Samsung SSDs?
03:25 – Official Firmware Update Released
04:39 – Why has Chia made chasing which SSDs affected by this issue so hard to track
05:51 – How to Check if I am affected?
06:10 – How do PS5 Owners Update their firmware if they think they are affected by this firmware?
06:32 – Why can you not use an external docking station or m.2 cases to update the firmware?
07:39 – Firmware you need to check for
08:47 – How to Updated the Firmware on your Samsung SSD
15:36 – Still waiting for more information on this

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Chuck Norris

Mnah you can do better for set camera placement and overall format.

DavesDome

If I understand correctly a new 980 pro updated to newest firmware shouldn't have any issues?

koning tatta

The 990 PRO is the worst!
I have two Samsung M.2 SSD:
970 Evo (not plus, just evo) Power on count: 905, Power on hours: 15194, Total writes 31779 GB and at 97% health no errors
990 Pro Power on count: 8, Power on hours: 28, Total writes: 544 GB and at 99% health….

Not happy, and what do i do now? Keep this one and wait for the update and then return it.. Or buy a worse and more expensive SSD. (990 PRO is at 99 Euro's atm @NL)

LonnDawg

add this to your mental notes about my failure with a Samsung 980 Pro 2 TB NVMe drive, the drive failed at approximately 8 months after I purchased it, it was my OS drive running Windows 10, the failure for me was very interesting in the sense that, I was able to use the drive I could use my computer. I did just about anything I wanted to do… Until I discovered I could not transfer files using Windows,…. I joined a youtube channel called " live Windows training-Doug Betts" and demonstrated the problem… Episode LonnDawg Remote Troubleshooting File Explorer Crashing 12/22/2022 https://www.youtube.com/watch?v=LdgrkYhoTbM&t=5619s again the failure kind of puzzled me because in general the machine was working just fine except for one particular function… And not finding much on the Internet to repair such a failure, I asked for help.

Youri Khan

I was just thinking that SSD is the only product I still dared to buy from Samsung.
I guess that's over too.

Harry Wild

Still the best in buy in NvMe reviews!

philip desborough

I had a Samsung SSD 980 PRO 2TB 2000.3 GB Firmware 3B2QGXA7 100% Bad with Critical Warning and Available Spare. should of noticed then Synology active backup for Business started to fail.

Bas van der Meij

Had a 970 EVO 1TB and an 870 EVO 2TB that got many errors at (970) 5,6 and (870) 6,1 TBW

Managed to return them and got new ones that seem to be fine. They have different firmware compared to the old drives I had. Did not update firmware back then.

Firmware of the 970 EVO was 3B2QEXM7
Don't remember what the firmware of the 870 was. Only remember it to be different when I checked when replacing them.

Might be worthwhile to check for issues even if the SSD is not an NVMe drive.

Monkey Business

The firmware would not reverse the damage done right? So consumer should be getting replacement?

Voltiq

I have been using a 980 pro for about 1-2 months and currently when I try to use it as my main drive, the whole system crashes after a few seconds / minutes…

k Ho

980pro failtures a lot. I have a friend who own 7 980Pro,but 3 out of 8 has encounter failures.

Jeff Arnold

My 2tb 870 evo died last week it lasted nearly 2 years, Think it was because I shut down the computer (cpu fan wasn't spinning)
It was strange, Windows wouldn't read it but I put it in a ubuntu laptop and it read it??? format recognised as raw, couldn't format it again . . .
Amazon gave a refund 👍

Philippe Rosier

Whats the latest fw for a 256GB PM9A1 00B00 ?

Ally4Gamer

I have two 980 PRO and two 870 QVO and all are fine…. so you are not telling truth at all

daand12

Mine currently is on 600GB tbw and on 100% without errors.

990 Pro 2TB, Firmware 0B2QJXD7

ALph4cro

I just bought 2 980 PROs recently from Amazon before these news came out… Haven't installed them yet. Should they be safe to use after updating the firmware, or should I wait a bit more before using them?

James

Can't find many people talking about this. You are and you are very good. First time viewer – I will subscribe now, I like you.

Joe B

I have a lot of Sammy M.2's. One System has a 1tb 980 pro as boot with 2tb 970 EVO Plus and mine, using right now has 500gb 790 EVO Plus as boot and gaming drive a 1tb 790 EVO Plus. Mine as I can look at are Firmware 2B2QEXM7 (970 E+ 500gb) AND 4B2QEXM7 (790 E+1TB) Weird how they both say I am running the most current firmware but have different first numbers.
Can't look at the other system right now. As they are fairly new. Like, two months old.

Anttron Skywalker

I never updated mine and It's still fine 1 980 1tb and 1 980 2tb and both never failed on me

Jackson Cremean

I got a Samsung 980 Pro 2TB around the time it was released (March 2021) and it recently died (Read only mode) start of December last year (2022), it was my boot drive so my computer stopped working. Luckily, I had backups, so I was able to get up and running pretty quickly.

but me having my 980 Pro my boot drive wasn't the worst part, I tried to get a replacement from the shop I got the SSD from (Centrecom), and they said my SSD wasn't faulty (According to their testing).

I asked if they did a write test on the SSD, they said yes (A lie as you'll see soon), I took their word for it (Maybe it was skill issue on my part) went home and tried to reinstall Windows (It failed ofc), I thought maybe the formatting was messed up so I tried to format within Linux but that also failed (Got a read only error).

I went back to the shop and told them that it's not working and this time I made them do a write test, at this point they confirmed the issue I was having but still refused to replace it, they blamed me for having it in read only mode.

I explained SSDs enter read only mode state when they die but they ignored me, at this point they offered to "repair" my computer for $150, I refused as I know what I'm doing, and so I went home with no replacement being forced to contact Samsung for my replacement.

I make an RMA request at Samsung, mail in my SSD and 2 weeks later they confirm my fault (And I think I'm finally at the end of the road) but it takes another 2 weeks for Samsung to say that they have no replacements available and instead offer me a refund. I give them all my details needed for the refund and I get silence, it took about 3 weeks for them to send a form for me to fill out for my refund (Sent Yesterday) and now I have to wait 14 days for my money to arrive in my bank account.

I have gone through literal hell just to get a refund for my SSD that I spent $500 for, I'm extremely bitter at this point and I'm not going to be buying any Samsung Product, and I sure as hell won't be buying it from Centrecom.

I live in Australia, and we have very strict consumer protection laws, Centrecom in particular has egregiously violated these laws, I never thought that a shitshow like this could happen here.

Chris

any problems for people only using these drives for PS5?

Kismias

Remember if you are returning your drive don't forget to scrub it so that they can't see all the porn you had on there. 🙂

Raphael Matto

Really helpful video, thanks! I have the dreaded 3B2QGXA7 firmware in two 2tb drives. Question: I have a Razor Core X with a GPU in it connected to my 2018 Macbook pro via thunderbolt 3. Can I get an NVME PCIe card, plug my 980 pro into that inside the Razer Core X & do the firmware that way? Or is it just not possible over thunderbolt at all, even with a PCIe card in an enclosure?

--

EEEEEEPPP!
I have this Samsung 980 Pro SSD.

Yikes! I need a backup, posthaste.

A K

I'm victim of evo870 "bad blocks" on ordinary laptop… about a year of buy, replaced on warranty

Dave Springett

I had a DS220+ fitted with 2x1TB 870 EVO's. The NAS reported a drive starting to fail so I purchased 2 replacements. The disk then failed so I added the new disk, whilst re-building the RAID the second 870 died – all data lost 😞Both 870's were purchased in Dec 2021, I did some basic tests and the only errors I could find were bad sectors, I may put them in a PC and follow your testing guide.

CE User

What are alternative brands that you can recommend that have similar specs to it?

Dead Line

lol my 1tb 970 evo plus died today

Graymer

Great update. Followed your steps and checked my drive. Thank you

Michael Costa

Bla bla bla bla ….

Vu Truong

Scamsung products are garbage. I have multiple devices from phones, monitors, fridge, dishwasher, and TVs that die early or have erratic behaviors. I will buy another Samshit product again.

Fabrizzio MODOLO

firmware can be update with a thunderbolt adapter, i did it a bunch of times with an owc envoy express without any issue

Duratio Work

yup same thing hapened to me, my samsung 980 pro failed after 3 weeks of usage, Im using wd sn850x now, hope it last

Justin

Just recently bought a 2TB 980 pro ssd for my future pc build. Is there anyway to test the ssd without a pc to plug it into. Thought this was a safe purchase seeing how everyone recommends them.