merely a customer who has booked through Booking.com and stayed at the property in motion can write a revue. This lets us know that our reviews come from real guests, like you. Who better to tell others about the barren breakfast, friendly staff, or quiet room than person who ’ south stayed at the place before ?
We want you to share your report, both the effective and the bad. All we ask is that you follow a few bare guidelines .
Reviews vision
We believe recapitulation contributions and place responses will highlight a wide-eyed crop of public opinion and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Reviews principles
Contributions to Booking.com are a mirror image of the dedication of our guests and properties, and are treated with the extreme respect .
Whether negative or positive, we ‘ll post every gloss in full, a promptly as possible, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the condition of submitted content .
once a review has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated content arsenic well as the property replies to that content .
We will allow the contributions to speak for themselves, and we won ’ thymine be the estimate of world. Booking.com ’ randomness function is that of a distributor of feedback from both guest and property.
Read more: Australia Maritime Strategy
Guidelines and standards for Reviews
These guidelines and standards purpose to keep the content on Booking.com relevant and family-friendly without limiting expression of firm opinions. They are besides applicable regardless of the opinion of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please preceptor ’ t include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ second services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please debar using profanity or attempts to approximate profanity with creative spell, in any lyric. Comments and media that include ‘hate speech ‘, discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activeness are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in substitution for reviews. Attempts to bring down the rat of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an feat to obscure electronic mail addresses, call numbers, web site addresses, social media accounts, and exchangeable details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
Read more: Australia Maritime Strategy
By default option, reviews are sorted based on the date of the follow-up and on extra criteria to display the most relevant reviews, including but not limited to : your lyric, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc … ) .
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, dependability, and any imply warranties of merchantability, fitness for a finical function and noninfringement .
